Gold and Silver Bullion products are non-refundable, no exceptions. Graded Numismatic coins are fully refundable. We have a "No Questions Asked" return policy within 2 weeks from date of shipping.
We accept the following types of payment: Visa, Master Card, Discover, personal checks, certified checks, money orders, paypal and bank wire transfers. For your convenience, you can call us at 1-800-541-3462 or (313)592-8119 to place your order; or, you may place your order online through our secure server. Please ask for a Customer Service Rep. We are open Tuesday thru Friday 10 a.m. to 6 p.m. and Saturday from 10 a.m. to 4 p.m. EST.
Click Here to read our Fraud Policy. Here you will find how we protect ourselves as well as our customers.
If you are going to send a money order or personal check you must either email or call your order in to our company. We will then give you the proper shipping & insurance rates along with a confirmation number. Any checks or money orders without the valid confirmation number will be returned.
We ship either USPS priority or FEDEX Ground fully insured. Purchaser is responsible for all shipping and insurance costs.